Repeat Prescriptions

Prescription requests can not be accepted over the phone as this can lead to mistakes.

Therefore requests for repeat prescriptions must be made utilising one of the convenient and easy to use facilities listed below.

We aim to send all prescriptions direct to the patient's nominated pharmacy for collection or delivery.  Therefore please note your chosen pharmacy clearly on any online request or written request.  If you do not nominate a pharmacy then your prescription will be held until you nominate a pharmacy as we discourage collection of prescriptions from the surgery.

Please allow a minimum of 3 working days for requests for repeat prescriptions as we cannot guarantee your prescription will be ready in time if you leave your request later than this.

Using the NHS App

The most efficient way to order repeat prescriptions is using the NHS App.

Setting up the NHS App is easy and as well as your repeat prescriptions it will contain all your medical needs.

Using eConsult

Ordering your repeat prescriptions using eConsult is very easy. Just click on the link below and follow the instructions.

https://guildhallstreetsurgery.webgp.com/

 

By email

Just email us your repeat prescription needs to 

kmicb.guildhall.surgery@nhs.net

But please be aware that email requests do take a little longer than request through the NHS App and eConsult.

 

Through your chosen pharmacy

 

Please talk to your pharmacy about this as they may be able to help you manage your prescription requests and advise on home delivery options if you are currently house-bound or have difficulty leaving home.

A note in our prescriptions box

If it is convenient you can simply write out a note and please it in our prescriptions box at the surgery entrance or drop it through the secure letter box on the main door when we are closed.

Again we would advise that this method is a little slower than the NHS App and eConsult.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Medication Queries

If you have any queries in regards you medication please call us on 01303 851411 or send us an email at

kmicb.guildhall.surgery@nhs.net

Alternatively, for the most efficient way to contact us please complete an eConsult at this link

https://guildhallstreetsurgery.webgp.com/

 

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.