We are able to offer appointments from 08:00 - 20:00, seven days a week.
We still operate from the surgery during our core hours (08:30 - 18:30), but we can also offer appointments based at the Hub at the Royal Victoria Hospital (this is NOT the Minor Injuries Clinic, which is run separately) who will see patients from 08:00 - 20:00 for minor illnesses.
Please use the usual surgery number & an appointment convenient to you will be booked for you, or alternatively you can call into the surgery to book. If you call 111 during out of hours, they will also be able to book a Hub appointment for you.
When We Are Closed
If the surgery is closed and you urgently need to contact a doctor, you can ring the normal practice number and will be put through to the 111 “Out of Hours” medical service via a direct divert . Your call will be dealt with by a doctor or nurse.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
NHS 111 Online
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Local Hospital Services Providing Emergency or Urgent Medical Assistance
24 hour A & E Departments
William Harvey Hospital: Kennington Road, Ashford, TN24 0LZ (01233 633331)
Queen Elizabeth The Queen Mother Hospital: St Peters Road, Margate, CT9 4AN (01843 225544)
24 Hour Emergency Care Centre
Kent and Canterbury Hospital: Ethelbert Road, Canterbury, Kent, CT1 3NG (01227 766877)
Minor Injuries Unit
Minor Injuries Unit (8am-8pm every day) – Folkestone Walk-in Centre: Royal Victoria Hospital, Radnor Park Avenue, Folkestone, Kent (01303 850202)
Download the WaitLess app to see current waiting times at all nearby urgent care centres to help you decide which centre to head to for fastest treatment.
DentaLine is the NHS's emergency dental service. DentaLine can treat patients who:
are bleeding heavily (haemorrhaging) from the mouth
have an injury to their teeth or mouth
have severe facial swelling
are in pain that started suddenly and cannot eased by pain killers
NHS charges apply at all DentalLine centres. For information about NHS dental services and costs see NHS Choices.
Patients should telephone the centres before attending and will be assessed during their call to determine how urgently treatment is needed.
For emergency advice or help in finding your local Kent Dentaline service
Phone: 01634 890300
You will find the phone number for the local Social Services office in your telephone directory. If it is an emergency and you need to contact Social Services outside normal working hours call the number below and ask to speak to the duty officer.