Repeat prescription requests can no longer be accepted over the phone.
Requests for repeat prescriptions must be made utilising one of the following convenient and easy to use facilities:-
- Using one of the available online facilities such as Patient Access (via the link at the top of this page) or the NHS App
- Through your pharmacy. Please talk to your pharmacy about this as they may be able to help you manage your prescription requests or advise on home delivery options if you are currently self-isolating.
- Using the e-Consult service available from our website
- In writing with a note placed in the repeat prescriptions box at the surgery entrance.
- By email to our generic email address - firstname.lastname@example.org
We aim to send all prescriptions direct to the patient's nominated pharmacy for collection or delivery. Therefore please note your chosen pharmacy clearly on any online request or written request. If you do not nominate a pharmacy then your prescription will be held until you nominate a pharmacy as we discourage collection of prescriptions from the surgery.
Please allow a minimum of 4 working days for requests for repeat prescriptions as we cannot guarantee your prescription will be ready in time if you leave your request later than this.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.